Our Commitment

Package Selected: Will align with the services outlined in your invoice.

*Additional associate(s) required for events that require decoration support. More than 1 coordinator is an additional fee.

*Travel fee assessed for events more than 30mins outside of Austin / Travis County.

Entire Agreement:

This agreement contains the entire understanding between Events in a Crunch, or for the purposes of this contract, the “PLANNER/COORDINATOR”) and the party paying for services (the “CLIENT”).  Services rendered will align with the selected package’s detailed description as outlined on the client’s invoice with references on the company services page. 

Payment Terms:

After completing the non-refundable deposit via our online payment portal, the date will be reserved and funds will be applied to the total service fee. Upon selecting the opt in box agreeing to our terms of service, we guarantee to render services on the outlined event date. 

Upon receipt of the initial deposit and signed terms agreement, other potential clients will be prevented from booking our services for the same date. For this reason, the deposit is NON-REFUNDABLE, even if the date is changed or the event is canceled for any reason; including but not limited to, acts of God, fire, pandemic city ordinance, strike and/or extreme weather.

The price for our plan packages solely covers the cost of our time and services. We do not process payments for other vendors on behalf of the CLIENT. But will instead provide CLIENTs with all the information needed to process payments on their own.

Cancellation Policy:

In the event of CLIENT cancellation, PLANNER/COORDINATOR will be entitled to the deposit and any payments made prior to cancellation. This applies if the date is changed or the event is canceled for any reason; including but not limited to, acts of God, fire, pandemic city ordinance, strike and/or extreme weather. We will however honor a credit for another event up to one year from the original event date.

House Rules:

The PLANNER/COORDINATOR is limited by the guidelines of the ceremony and/or reception site management. All rules as set out by each venue and vendor will be followed and respected.

For liability reasons, PLANNER/COORDINATOR cannot serve drinks or food to guests, bus tables, move furniture, perform any duties that require a ladder, move/lift items greater than 10 pounds, or deliver/remove personal items and decorations to/from the venue. 

Our scope of work as planners does not include assembly of any furniture, floral arrangements, decor or entertainment accessories, but we can help make arrangements for those services if desired. 

In addition, PLANNER/COORDINATOR is not responsible for trash, cleaning, mopping, sweeping, etc. of venue premises. PLANNER/COORDINATOR is not to intercede in physical altercations between guests or other vendors. Security (either via hired security guard or venue manager) is required at all events and vendor meal(s) are to be provided at the event. Follow-up payments (if any) are required per the payment schedule outlined in the invoice.

Professional Conduct:

CLIENT and PLANNER/COORDINATOR both agree to maintain a pleasant and professional communication and working environment. Both commit to refrain from using violent, destructive, or harassing behavior and to prevent such behaviors from any party acting on behalf of the CLIENT or PLANNER/COORDINATOR. If such behavior does occur, PLANNER/COORDINATOR will quietly and respectfully inform the CLIENT and they will collaboratively resolve the issue. However, if misconduct is not resolved after one notice, it will be considered breach of contract, in which all PLANNER/COORDINATOR services are immediately ceased and full payment due without refund. In the event the CLIENT becomes unresponsive after five attempts via text, email, or phone, PLANNER/COORDINATOR reserves the right to immediately cease all services and retain any deposits or payments and the contract immediately canceled.

Assistants and Attire:

Should your event require it, PLANNER/COORDINATOR will provide assistants at an additional fee in order to fulfill service goals. These assistants will abide by all terms of this contract. The decision to use assistants is determined by the event guest count or project scope and will require an additional fee. Any associated staff will dress in appropriate attire for your event.

Photo Release:

Many event hosts rely on real-life examples of work when making the decision to work with a planner. It would be our honor to showcase your event and how our planners supported the event. It is agreed that PLANNER/COORDINATOR may display and use any photographs taken for future advertising purposes. For CLIENT privacy, last names will be obscured, and other identifying aspects if requested.

Limit of Liability:

In the unlikely event of severe medical, natural, or other emergencies, it may be necessary to retain an alternative coordinator. PLANNER/COORDINATOR will make every effort to secure a replacement coordinator able and/or willing to provide a similar package as chosen in this contract. If such a situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the event package; provided, however, the limit of liability shall not exceed the contract price stated herein.

Indemnity:

Client agrees to indemnify, defend, and hold harmless PLANNER/COORDINATOR from and against any loss, cost, or damage of any kind (including reasonable attorneys’ fees) to the extent arising out of CLIENT’S breach of this Agreement, and/or its negligence or willful misconduct.

Severability:

If any provision of this agreement is held to be invalid or unenforceable under the law, the validity of this agreement as a whole shall not be affected, and the other provisions of the agreement shall remain in full force and effect.

The undersigned have read, understood & agreed to the policies and terms listed in this contract.The undersigned will have Events in a Crunch as their official planner/ day-of coordinator for their event to take place on  Project Date_________ (as noted on the invoice)

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